Xtra Sharp Privacy Policy

Campbelltown NSW • Appointment-Only

This Privacy Policy explains how Xtra Sharp handles customer information, booking details, and communication. We respect your privacy and only collect information necessary to provide sharpening services.

Information We Collect

Xtra Sharp may collect:

✔Your name
✔Contact details (phone, email)
✔Service details (items to be sharpened, quantity, condition)
✔Drop-off, pick-up, or mail-in arrangements
✔Photos you send for quoting purposes

We do not collect unnecessary personal information.

How Your Information Is Used

Your information is used only to:

✔Provide quotes
✔Arrange appointments
✔Complete sharpening services
✔Communicate about job status
✔Return items via mail or pick-up

We do not sell, trade, or share your information with third parties.

Mail-In Customers

If you use the mail-in service:

✔Your return address is used only for shipping
✔Australia Post tracking may be used to confirm delivery
✔Packaging photos may be taken for proof of condition

Data Storage & Security

Xtra Sharp stores customer information securely.

Messages, quotes, and booking details are kept only as long as needed to complete your service.

Payment Information

Xtra Sharp does not store bank details or payment card information.

Payments are processed directly between you and Xtra Sharp using your chosen method.

Your Rights

You may request:

✔A copy of the information we hold
✔Correction of any details
✔Removal of your information after your job is complete

Contact

If you have questions about this Privacy Policy, contact Xtra Sharp directly.